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1-star hotel Check-in 03:00 · Check-out 10:00

Acacia Hotel

Modest rooms with free Wi-Fi and breakfast in South Kensington. Near Victoria & Albert, Natural History, and Science Museums. Rated 3.1 from 417 reviews.

14 Queensberry Pl, South Kensington, London SW7 2EA, United Kingdom View on map
6.2/10
Average Based on 420 recent guest reviews
Free Wi-Fi Breakfast Smoke-free
What recent guests emphasize

Balanced comfort in a prime location

Guests appreciate the convenient location close to museums and cultural landmarks, alongside friendly staff and good value. Some note practical limitations such as the absence of a lift and basic facilities, reflecting a modest but comfortable stay.

Guests often praise

  • Convenient location near South Kensington station, Royal Albert Hall, and major museums
  • Friendly and helpful staff, with specific mentions of reception team members
  • Clean, comfortable rooms with good heating and practical amenities like USB ports
  • Included breakfast is considered good and satisfying
  • Reasonable prices relative to the upscale neighborhood

Worth knowing

  • No lift access, requiring stairs to upper floors which may be difficult for mobility-impaired guests
  • Rooms vary in size; some single rooms are small and have shared bathrooms down the hall
  • No on-site parking, fitness center, pool, pet accommodations, or airport shuttle service
  • The property was renovated from a hostel, so room decor and facilities are modest but functional
  • Some guests find the shower handheld and kitchen shared, fitting a hostel-style setting

Best for

  • Visitors seeking budget-friendly accommodation near South Kensington and London’s museum district
  • Travelers attending events at Royal Albert Hall or exploring nearby cultural attractions
  • Guests comfortable with stairs and looking for simple, clean lodging with good service
  • Tourists valuing breakfast included and easy access to restaurants and cafes
  • Those prioritizing location over luxury amenities
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About this property

Welcome to Acacia Hotel

Situated in the upscale South Kensington area, Acacia Hotel offers modest dormitory and private rooms suited for budget-conscious travelers. The property is recognized for its practical amenities including free Wi-Fi and breakfast, as well as access to a shared guest kitchen. While the hotel prioritizes simplicity, it remains smoke-free and does not provide on-site parking, a pool, or pet-friendly accommodations.

Guests have noted the convenient location, within walking distance of the South Kensington underground station and notable museums such as the Victoria and Albert Museum, Natural History Museum, and Science Museum. This makes the hotel particularly appealing for visitors interested in London’s prominent cultural attractions and fashionable dining options nearby.

Reviews frequently mention the hotel's reasonable pricing and friendly staff, though some caution about the absence of a lift, which may present difficulty for those with mobility issues due to multiple flights of stairs. Rooms generally receive praise for cleanliness and comfort, though space can be limited and some bathrooms are shared down the hall.

Check-in is available from 3:00 PM, with check-out by 10:00 AM. The hotel’s accessibility to major airports like Heathrow, Gatwick, and Stansted by car or public transport further supports its suitability for short stays. Overall, Acacia Hotel suits travelers seeking an affordable base near London's cultural hubs rather than those needing extensive on-site facilities or luxury accommodations.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Breakfast
Smoke-free

Not available at this property

Free parking
Pool
Pet-friendly
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

SH
Stephen Hindes Apr 07, 2026
10

Visit : 3 nights (Jan 10 - 13 / 2025) My wife and I thoroughly enjoyed our stay at this hotel (formerly the Acacia HOSTEL, but renovated one year ago). The prices are very reasonable and the staff are friendly and obliging, with a special mention for Claudia who was the receptionist when we arrived and also when we left! The Acacia is in a charming area, a few minutes walk from South Kensington underground station, Hyde Park, the Victoria and Albert museum (free entrance) etc., and there are also many restaurants/cafés to choose from. The only possible drawback (for people with mobility problems) is that there is no lift.

EWP
Edmond William Power Apr 05, 2026
10

Thanks to the entire team particularly Kaarm and Aziz. If you can handle a hotel without a lift this place is great! Edmond

SB
sandy bauld Apr 03, 2026
10

Stayed for one night as we were going to the Royal Albert Hall for a gig. Good prompt reception, clean rooms, decent breakfast. Great location if you're visiting and sightseeing. (short walk from the tube). Would definitely use again. Only four stars for the room cos it was up 4 flights of stairs.

VC
V C Mar 24, 2026
10

Perfect Acacia Hotel.. We will definitely come again .. we have been to other hotel but it wasn't good. Shower is superb Shops & restaurants are so near here.. The royal marsden hospital is only 7 mins walk .. We are not going to other hotel because we have been there.. Finally ... this one is the best

SM
Sean Murphy Mar 15, 2026
8.0

Really great price for the location. We were attending the Royal Albert Hall, which was a 10 min walk away.

LJ
Lisa-Marie Jones Mar 14, 2026
8.0

Fantastic place to stay. Exceeded my expectations. Staff were friendly and helpful. Room was warm, spacious & clean. Location for the Royal Albert Hall & Nat Hist Musuem brilliant. We found a gem and would return absolutely.

AF
Andrea Fede Mar 14, 2026
10

This hotel is in a very good zone, near NHM and Science Museum, a few meters from the metro station and bus station. The owner is very kind and the environment is extremely quiet and peaceful. The triple room was huge and warm, with a new bathroom and very clean. Beds were amazingly comfortable and there are also usb ports on the sides, a great confort especially for tourists coming from Italy. Room wasn’t new but was so comfortable and accessible to us. Breakfast is included and it’s very good. A great choice for your holiday.

JG
Jonny Gray Mar 09, 2026
8.0

Small single bed. Room narrow and small. No lift so 4 floors to climbs. Bathroom was down the hall and you get a key for your room door. All strange. For 100. Not bad.

MM
Maria M Feb 27, 2026
10

Excellent price/quality ratio. Good hotel with all the basics, clean, staff is friendly. Perfect location, especially if you are going to the museums, and South Kensington is a beautiful neighborhood.

MI
millie inks Jan 30, 2026
8.0

Great place! Rooms were spacious and staff were great! Shower was handheld and tea cups were rather small but that's being picky! Overall really enjoyed our stay! Also very very close to the NHM which was brilliant!

Location & neighborhood

Where you'll find Acacia Hotel

London, United Kingdom

Upscale area with art & design at the Victoria & Albert Museum, plus fashionable international eats.

  • Bond Street 51 min Walk
  • Tottenham Court Road 1 hr 6 Walk
  • South Kensington 4 min Walk
  • Heathrow Airport 34 min Car · 48 min Transit
  • London Gatwick Airport 1 hr 12 Car · 1 hr 5 Transit
  • London Stansted Airport 1 hr 21 Car · 1 hr 33 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in London. Distances are rough real-world times, not straight-line.

Natural History Museum 34,885 reviews

Natural History Museum

Cromwell Rd, South Kensington, London SW7 5BD, United Kingdom

4.6 · Natural History Museum
Victoria and Albert Museum 66,752 reviews

Victoria and Albert Museum

Cromwell Rd, London SW7 2RL, United Kingdom

4.8 · Art Museum
Science Museum 75,141 reviews

Science Museum

Exhibition Rd, South Kensington, London SW7 2DD, United Kingdom

4.6 · Museum
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